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Doruk Kolonya

Our Policy

SUSTAINABILITY

FOR THE FUTURE AND THE ENVIRONMENT

Our Sustainability and Social Responsibility Policy; We handle environmental, social, management-based business models and business processes with an integrated approach. We carry out all our activities with a holistic management approach and continuous improvement perspective by adhering to ethical rules and complying with applicable laws and regulations.

ENVIRONMENTAL POLICY

CLEAN ENVIRONMENT, CLEAN FUTURE

Based on the awareness that the protection and improvement of the environment we live in is an integral part of our business; We aim to further increase the quality of our products, inputs and activities by minimizing their impact on the environment.

Our criteria:

  • Technology management
  • Risk assessment
  • Recycle, reuse or use less
  • Environmental impact assessment
  • Environmental education and awareness programs for employees
  • Public disclosure of environmental policy practices

ETHICAL BUSINESS POLICY

CORPORATE ETHICS BUSINESS APPROACH

Accuracy, honesty and reliability are the primary values in all business processes and relationships of Doruk Cologne. Doruk Colonia aims to be a symbol of reliability and respectability towards its employees, suppliers, business partners, competitors, the environment, and society.

PRIVACY POLICY

WE CARE YOUR CONFIDENTIALITY AND SECURITY

Doruk Cologne keeps your information securely; Therefore, it takes all necessary measures to protect the information in question against any loss, abuse or change. The contracted partners of Doruk Cologne, who have access to your information, in order to provide you with the necessary service, are obliged to keep this information confidential and not to use it for any other purpose, within the framework of their contractual obligations.

HUMAN VALUE POLICY

Your Values Are Our Values

Doruk Cologne maintains its existence in a fair and transparent structure in order to contribute to the development of all its employees and reveal their current potential. It does not discriminate among its employees and leads the way in personal and social development with its special career development plan. By getting rid of the closed management approach and accepting a participatory system, it has not limited its human value understanding only to its internal target audience. In this context, it adapts to changes with the principles of customer satisfaction it has created and continues its work with new perspectives.

CUSTOMER SATISFACTION POLICY

FAIR AND TRANSPARENT STRUCTURE

“Customer Focus” is the basis of Doruk Cologne’s endless customer satisfaction policy. This approach brings about an innovative vision based on continuous improvement, as well as an innovative and efficient business process in which all processes are carefully reviewed in line with customer demands and expectations.

“The customer is always right” without making any individual / institution distinction since its foundation in 1979. While maintaining its understanding, it offers satisfaction-oriented solutions as soon as possible to customer notifications left unanswered in many institutions.

Many products developed; It is offered to the public with its environmentally friendly packaging, use of quality raw materials and reliable structure. It also prioritizes customer health and satisfaction with its certified organic products, which are added to its ever-expanding product range.

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